Thursday, October 10, 2019
Organizational Behavior, Terminology and Concept Essay
Various types of business are characterized by industry groupings, target clients and the line of services to achieve the tangible market value. The growth of industries is brought about by the significant change of consumer needs, transition of labor forces, commodity supply and emerging market modalities. This development poses the challenge to diversify the ââ¬Å"business lineâ⬠, in which the process involves organizational innovation as a ââ¬Å"makeoverâ⬠of getting in to a trendy business environment. This paper will discuss the organizational character to the type of a client-based services relating to hotel business. The Radisson As an overview, we have selected the Radisson Hotels and Resorts as the term of reference in discussing the topic on organizational behavior, terminology and concept. To cite a brief background, the Radisson is one of the worldââ¬â¢s finest travelerââ¬â¢s hubs that cater the services of 395 hotels and resort franchises in 65 countries. Based on its business profile, the Radisson commits to ââ¬Å"revolutionizeâ⬠strategic operations, franchising, use of technology, sales and marketing, to achieve effective and competitive business enterprise (The Radisson, 2008). Organizational behavior The term ââ¬Å"organizational behaviorâ⬠refers to interactions of people within an organization. The interaction relate to the system of management and style of leadership focus at achieving the vision, mission and goals of the organization. To correlate, the Radisson has its structured ââ¬Å"executive leadershipâ⬠functions, such as (1) managing out-country or international franchising, (2) in-country management, and (3) specialized hotel management. Meaning, the executive leadership has its compartmentalized operational focus for its vision, mission and goals of ââ¬Å"expanding global presenceâ⬠(The Radisson, 2008). Organizational culture The ââ¬Å"organizational cultureâ⬠is also called as ââ¬Å"corporate personalityâ⬠that describes the character of an organization. This character is aligned or positioned to gaining the competitive edge of business, in a way the ââ¬Å"projectionâ⬠of business values is reflective of the quality of services from assimilating individual skills. This could be best exemplified by Radissonââ¬â¢s corporate framework on ââ¬Å"service deluxeâ⬠, wherein the company generates proficient employees being strictly trained for efficient and effective guest-service that made the ââ¬Å"corporate brandâ⬠for Radisson. Diversity A multi-cultural-racial working environment is defined as a workplace of diverse technical skills, talents, ethnicity, gender and beliefs. Thus, the diversity is an assimilating organizational strength when developed towards the companyââ¬â¢s perspectives, in which the ââ¬Å"inertâ⬠nature of diversity is motivated by focusing on human development. As cited, the Radissonââ¬â¢s human development framework focuses on workforce diversity by establishing a ââ¬Å"multicultural development centerâ⬠for employees to enhance self-confidence, promote dignity of labor, uphold equal treatment and respect, fair labor practices, increase sensible communication skills, and internalize business values. On the other hand, the employees are provided with comprehensive welfare and benefits aside from above industry-standard salary rates (according to position level and tenure of employment) productivity incentives and substantial pension plans (The Radisson, 2008). Communication The aspect of communication within an organization is crucial because it expresses or conveys the ââ¬Å"lifeâ⬠of achieving the vision, mission and goals. Communication is patterned within the ââ¬Å"structural systemâ⬠of organization as an integral part of interpersonal interactions and establishing of common objectives or synergy. As mentioned above, the Radisson has critical focus on the diversity of workforce through human development framework and created the multicultural development center. One that can exemplify organizational communication is Radissonââ¬â¢s multicultural development centerââ¬â¢s innovative training component which consistently provide a ââ¬Å"corporate forumâ⬠that is work-centered and employee-focused in order to further develop organizational sensitivity and responsiveness. Business ethics It says that business ethics is the business value. In other words, doing business must conform with the ethical standards or implementing judicious business practices that depicts a healthy organization. However, it may not only the ââ¬Å"centerâ⬠of business that is judiciously undertaken but harnessing the values of corporate responsibility, thus, reaching out the overall source of business. This kind of business ethics through rekindling corporate responsibility could be cited from Radissonââ¬â¢s ââ¬Å"tradition of service through volunteerism and philanthropy to community causesâ⬠, such as the World Childhood Foundation was created as a global charity organization for child-victims of abuse (The Radisson, 2008). Change management According to Change Consulting, the change management is aim to implementing effective organizational method and system. To cite, the ââ¬Å"changeâ⬠is to control the flow of management that is exemplified by re-structuring the organization from top to bottom level of personnel, in which the process is also referred to as ââ¬Å"streamliningâ⬠or revamp of workforce in line with the innovative implementation of programs or operations (Nickols, 2006). As change management is essentially characterized by ââ¬Å"organizational restructuringâ⬠correlating to make effective the performance of business, the Radissonââ¬â¢s diversified business operation is perceived to be adopting the process of change management as it continue to innovate the ââ¬Å"business cultureâ⬠of efficient service and indicative of its vision, mission and goals for ââ¬Å"expanding global presenceâ⬠. Conclusion The contemporary transitions of industry trends pattern the organizational performance.à Several archetypes of enterprises have found to be encouraged by a holistic approach of assimilating the business venture with communities. Like Radisson, the process of diversified venture has dwell on developing the diverse workforce as one of its corporate responsibilities. Todayââ¬â¢s diversified businesses keep abreast to the development of global economies and societies in order to benchmark the performance of market values. However, the market values may not be beneficial to the overall perspectives of consumerism without the incentives of social response from the business sector. Thus, corporate governance is found to be essential as a ââ¬Å"social investmentâ⬠to the welfare of consumers, aside from the direct-service patronage. It may be then said that the overall discussions depicted in this paper is a pretext to the basic processes of organizational effectiveness that may draw impact to the industry and transformative values in the life of the organization towards a dynamically efficient workforce and socially secured workplace.
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